Frequently Asked Questions (FAQs)

Reach out through our contact form or call us
directly. We'll discuss your requirements, share our approach, and create a custom proposal that fits your goals
and budget.

Custom theme design, store setup, product
configuration, payment and shipping integration, app installations, mobile optimization, and performance
testing. We build stores that look great and convert.

Yes. We work with both growing brands
and established enterprises, including Shopify Plus stores that need advanced features, custom integrations, and
dedicated support.

Most projects take 12-14 weeks from kickoff to launch. Timelines vary based on complexity, custom features, and content readiness. We can phase projects to
meet tighter deadlines.

We combine technical expertise with design thinking. Our stores don't just function—they reflect your brand's personality and drive conversions. Plus, we stay with you post-launch through ongoing support and optimization.

Absolutely. We build custom features, integrations, and functionalities that go beyond standard Shopify capabilities. If you need something specific, we'll make it happen.

We create fully custom designs tailored to your brand. While we can work with templates if needed, our strength is building unique, conversion-focused experiences from scratch.

Domain setup, theme design and installation,
product uploads, payment gateway integration, shipping configuration, legal pages, SEO basics, and analytics
tracking. We handle everything so you can focus on your business.

We treat every store as a business problem to solve, not just a design project. We focus on user experience, conversion optimization, and performance alongside aesthetics.

Yes. We develop custom functionalities using Shopify APIs, Liquid code, and integrations with third-party services when off-the-shelf
apps don't meet your needs.

We audit your current store, identify
performance gaps, understand your brand evolution, then redesign while preserving SEO equity and improving conversions. We've redesigned stores for The Plated Project, Shivan & Narresh, and others.

We design complete digital experiences including custom landing pages, email templates, social media assets, and marketing materials that maintain brand consistency across all touchpoints.

B2B stores need features like bulk ordering, custom pricing, quote requests, and account management. B2C focuses on fast checkout, social proof, and impulse buying. We tailor functionality to your sales model.

Data transfer (products, customers, orders), URL mapping for SEO, theme recreation or adaptation, app setup, payment and shipping configuration, testing, and post-launch support.

Yes. We handle WooCommerce migrations
regularly, ensuring data integrity, maintaining SEO rankings, and improving store performance in the process.

Not if done correctly. We implement proper 301 redirects, maintain URL structures where possible, optimize meta data, and submit updated sitemaps to preserve your SEO value.

8-12 weeks depending on store size, data complexity, and customization needs. We work methodically to avoid disruptions to your business.

WooCommerce, Magento, BigCommerce, Wix, custom platforms, and others. If you have data, we can migrate it.

Page speed directly impacts conversions. Slow stores lose customers, hurt SEO rankings, and waste ad spend. Even a one-second delay can reduce conversions by 7%

Image compression, code minification, app audit and removal, lazy loading implementation, font optimization, theme cleanup, and server-side improvements. We target sub-2-second load times.

Results vary, but we typically improve load times by 30-60%. Heavily bloated stores can see even bigger gains. We measure using Google PageSpeed Insights and real user metrics.

Often, yes. Many apps add unnecessary JavaScript and slow your store. We audit your apps, identify performance drags, and recommend alternatives or custom solutions.

Absolutely. We improve speed while maintaining your visual design. Most optimizations happen behind the scenes - better code, compressed assets,
efficient loading strategies.

We design for business outcomes, not just aesthetics. Every design decision ties back to user behavior, conversion goals, and brand positioning. We're equal parts creative and strategic.

We specialize in custom design built around your brand. Templates come with code bloat and limit what's possible. Custom gives you exactly what you need, nothing you don't.

There isn't one... just different ways to say the same thing. We design websites that work hard for your business.

We prioritize conversion elements: intuitive navigation, clear CTAs, trust signals, fast load times, mobile optimization, and streamlined checkout. Every design choice supports the buying decision.

Discovery and research, strategy development, wireframing, visual design, client feedback loops, development, testing, launch, and ongoing optimization. We involve you at key decision points.

Yes. We work with startups and phase projects to fit budgets. We can launch with essentials and add features as you grow.

Full-service eCommerce: strategy, design, development, integrations, SEO, performance marketing, email automation, maintenance, and analytics. We're a complete growth partner.

We design mobile-first. Over 70% of eCommerce traffic comes from mobile devices, so we optimize touch interactions, load speeds, and screen layouts for smaller devices from the start.

Yes. We can refresh your design and improve functionality while preserving content, or help you refine messaging as part of the redesign. Your choice.

Security updates, performance monitoring, bug fixes, content updates, app management, backup management, and ongoing optimization. We keep your store healthy and current.

Stores need regular attention. Apps update, security patches release, content changes, bugs appear. Maintenance prevents issues before they cost you sales

Everything from maintenance plus proactive improvements: A/B testing, conversion optimization, seasonal updates, new feature implementation, and strategic recommendations.

Standard requests within 24-48 hours. We prioritize based on urgency and maintain open communication channels for time-sensitive issues.

Yes. We're available for urgent issues that impact sales or security. Our team responds quickly to minimize downtime.

Ongoing help with technical issues, strategic guidance, marketing execution, and optimization. If you want to focus on your business while someone else handles the digital operations, you need support services.

Development builds your store. Support keeps it performing and evolving - fixing issues, adding features, optimizing conversions, and adapting to market
changes.

Keyword research, on-page optimization, technical SEO fixes, product and collection page optimization, link building, content strategy, performance tracking, and monthly reporting.

Shopify has specific technical constraints and opportunities. We optimize within Shopify's structure while addressing common issues like duplicate content, URL structures, and speed limitations.

SEO for online stores focuses on product visibility, category pages, and transaction-focused keywords. It matters because organic traffic converts 2-3x better than paid traffic and compounds over time.

Yes. We improve rankings through technical optimization, content strategy, and authority building. Results depend on competition and current site health, but most clients see measurable improvements within 3-6 months.

We understand eCommerce business models. We don't just drive traffic, we focus on keywords and pages that generate revenue, not just rankings.

Initial improvements appear in 2-3 months. Significant traffic and ranking gains typically take 4-6 months. SEO is a long game, but it's worth it.

Both. New stores get foundation SEO from day one. Established stores get audits and strategic improvements to unlock existing potential.

We focus on high-intent keywords and quick wins that generate ROI fast. We prioritize actions that move the needle for your specific business size and
resources.

Generative Engine Optimization (GEO) optimizes content for AI-powered search tools like ChatGPT, Google's AI Overviews, and other generative platforms. While SEO targets traditional search engines, GEO ensures your brand appears in AIgenerated responses.

Users increasingly ask AI tools for recommendations and information. If your brand isn't optimized for these platforms, you're invisible to a growing segment of shoppers. GEO future-proofs your digital presence.

Content structuring for AI comprehension, schema markup implementation, answer optimization, brand entity building, data formatting, and monitoring your presence in AI responses.

AEO (Answer Engine Optimization) focuses on direct, conversational answers and featured snippets. We structure content to match how people ask questions and how AI tools synthesize answers.

Yes. When AI tools recommend your products or cite your brand as an authority, it drives qualified traffic and builds trust with potential customers.

We track appearances in AI responses, featured snippets, knowledge panels, and referral traffic from AI platforms. We also monitor brand mentions and citation frequency.

Data-driven paid advertising where you pay for results—clicks, leads, sales. We run campaigns on Meta, Google, Pinterest, LinkedIn and optimize based on actual performance, not vanity metrics.

Yes. We manage both platforms and coordinate strategies across channels to maximize ROI and avoid audience overlap issues.

Startups need cost-efficient testing and rapid learning. We focus on finding product-market fit through ads, testing messaging quickly, and scaling what works without wasting budget.

We're transparent with data, ruthlessly focused on ROI, and treat your budget like our own. We've helped brands across Delhi and India grow profitably through performance marketing.

Yes. We manage multiplatform campaigns, coordinate messaging, track cross-platform attribution, and allocate budget based on performance.

We focus on ROAS (return on ad spend), customer acquisition cost, and lifetime value. We test creatives rapidly, optimize product feeds, build custom audiences, and refine targeting based on purchase data.

We've worked with fashion brands like Shivan & Narresh, Rozinaa, Label Shreya Sharma, and others. We understand seasonal campaigns, influencer partnerships, and visual storytelling for fashion eCommerce.

Initial campaigns deliver data within 2-4 weeks. Optimized, profitable campaigns usually stabilize around 6-8 weeks as we test and refine targeting, creative, and offers.

Absolutely. We work with businesses of all sizes. Small businesses get the same strategic approach, just tailored to smaller budgets and faster payback needs.

Strategy development, list segmentation, campaign creation, automation flows (welcome, abandonment, post-purchase), template design, copywriting, A/B testing, and performance analysis.

Yes. We build automated flows that run 24/7: welcome series, cart abandonment, browse abandonment, post-purchase follow-ups, win-back campaigns, and more.

Klaviyo, Mailchimp, Shopify Email, and others based on your needs and budget. We typically recommend Klaviyo for its eCommerce features and Shopify integration.

Email converts 3-4x better than social media and brings customers back. Automated flows recover lost sales, increase average order value, and build customer loyalty.

Well-executed email programs generate 20-30% of total revenue. Cart abandonment flows alone can recover 5-10% of lost sales.

Yes. We handle everything - strategy, copywriting, design, coding, testing, and analysis. You approve, we execute.

Yes. We create lead magnets, optimize signup forms, run list-building campaigns, and ensure compliance with email regulations.

Strategy development, content creation, community management, paid social advertising, influencer partnerships, and performance analytics across Instagram, Facebook, Pinterest, LinkedIn, and more.

Both. We create organic content that builds community and paid content that drives sales. The best strategies combine both.

Instagram and Facebook for most brands. Pinterest for home, fashion, and lifestyle. LinkedIn for B2B. TikTok for younger demographics. We recommend based on your audience and products.

Yes. We identify relevant influencers, negotiate partnerships, manage campaigns, and track ROI. We focus on authentic partnerships that drive sales, not just awareness.

We track website traffic, conversion rates, customer acquisition cost, and revenue attributed to social channels. For organic content, we measure engagement and brand awareness metrics.

We combine technical expertise with strategic thinking. We've delivered 100+ projects, work with leading brands, and stay with clients long-term. Our clients refer us regularly because we deliver results.

Transparent reporting, honest recommendations, proven results, and long-term client relationships. We're based in Okhla, Delhi and available to meet in person. Check our client testimonials.

Yes. DTC brands need fast, conversion-focused stores with strong brand identity. We understand DTC business models, margins, and customer acquisition strategies.

Every decision is backed by data - analytics, testing, and performance metrics. We don't guess. We test, measure, learn, and optimize based on what actually works.

Yes. We've redesigned stores for The Plated Project, Artisan Lab, Shivan & Narresh, and others. We improve design, performance, and conversions while maintaining your SEO equity.

Both. Many clients start with a project and continue with monthly support. We prefer long-term partnerships where we become an extension of your team.

Custom pricing based on project scope, complexity, and timeline. We provide fixed-cost proposals with clear milestones. No surprise fees. Contact us for a personalized quote.

Fashion, home decor, beauty, wellness, lifestyle, and more. We work with startups, growing brands, and established enterprises. If you sell online, we can help.

We work globally with clients in America, Australia, Middle East, and beyond. We adapt our process to different time zones and communication preferences.

Clear communication, defined milestones, regular updates, collaborative feedback loops, and rigorous testing before launch. We don't disappear after launch - we stay to optimize and support.

We monitor performance, fix any issues, and recommend optimizations. Most clients continue with maintenance or growth services. We're invested in your long-term success.

Theme customization modifies existing themes. Custom development builds features from scratch using Shopify APIs and code. Custom development costs more but delivers exactly what you need.

Yes. We integrate ERPs, CRMs, marketing tools, shipping providers, analytics platforms, and more. If it has an API, we can connect it.

Custom landing pages built for specific campaigns, products, or audiences. You need them when default templates don't match your marketing strategy
or conversion goals.

Yes, we work with trusted designers and branding partners. We can handle logo design as part of a larger brand development or web project.

Through maintenance packages. We implement design changes, add new sections, update layouts, and keep your store fresh as your brand evolves.

Local collaboration means easier communication, potential in-person meetings, and understanding of the Indian market. We're based in Okhla,
Delhi and available to meet our clients.

Yes. We work with businesses across Delhi NCR and welcome in-person consultations at our Delhi office.

A/B testing, user behavior analysis, checkout optimization, trust element addition, page speed improvements, mobile optimization, and iterative design changes based on data.

Shopify-specific Meta ads use product catalogs, dynamic retargeting, and shop integration. We optimize product feeds, build shopping campaigns, and track conversions through Shopify analytics.

We've delivered 100+ projects across web development, SEO, performance marketing, and email marketing. Our portfolio includes fashion, home, lifestyle, and B2B brands.

Yes. We provide training sessions on content updates, product management, app usage, and basic maintenance. We want you to feel confident managing day-to-day operations.

Yes. We set up proper analytics, build attribution models, analyze customer behavior, and provide clear reporting on what's working and what needs improvement.

Fill out our contact form, send an email to business@wtfsupports.com, or call us. We'll schedule a discovery call to understand your needs and create a custom proposal.